Last updated August 2026. Platinum Plumbing Solutions LLC, Silverton, Oregon.
Platinum Plumbing Solutions LLC ("we," "us") respects your privacy. This page explains what we collect when you use our website or contact us, how we use it, and the choices you have.
What we collect
When you submit our contact or service request form, we collect the information you provide, which typically includes your name, phone number, email address, city, and a description of the plumbing help you need. If you call or email us, we keep a record of that communication. Our website may also collect basic technical data such as your browser type and pages viewed through standard analytics tools.
How we use your information
We use the details you provide to respond to your request, schedule and perform plumbing work, send you estimates and follow ups, and keep records of the services we provide. We use website analytics to understand how visitors find and use the site so we can improve it.
Who receives it
Your information is handled by Platinum Plumbing Solutions and the service providers that help us operate, such as our form and customer management platform and our website host. We do not sell your personal information, and we do not share it with unrelated third parties for their own marketing.
Data retention
We keep customer and job records for as long as needed to serve you and to meet legal, tax, and business requirements. You can ask us to update or delete your information at any time using the contact details below.
Cookies and analytics
Our site may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings. Turning them off may affect how some parts of the site work.
Your choices
You can opt out of follow up communications at any time, and you can request a copy of, correction to, or deletion of the information we hold about you. Call or email us and we will take care of it.
Questions about this page? Call 971-462-4688 or email info@platinumplumbsolutions.com.